Commerce isn’t one-size-fits all. Returns aren’t either.

Identify, assess, and adjust return practices in real time to align policy with modern business needs.


Up to 75% of return budgets are spent on as little as 15% of transactions.
Take back control with
Tern..

Create, manage, and route transactions to custom return policies in real time by analyzing customer behavior and transaction patterns, enabling merchants to reduce return losses and optimize retention.

Tern Director

Deliver multi-level return intelligence powered by ML/AI to uncover hidden economic relationships in retail transactions, helping merchants reduce costs, increase LTV, and improve profitability.

Tern Insights

Mitigate today’s return problems

Tern can help

Reducing overheadand shipping costs up to 50%

Increasing conversion on new customer engagement

Getting faster time to decision related to inventory utilization

Increasing average number of purchases-per-customer